When you order services or products from us we inevitably collect personal details. These details include client names, addresses, passport or identity card numbers, telephone numbers, e-mail and internet protocol addresses.
Such data may be used for the following purposes: communications with you and for contacting you in the event of a change in supplier or an amendment or cancellation. Under the laws in Andorra we can also be required to provide identity information for national security, administrative, or crime prevention and detection purposes; or for other legal purposes; or when disclosure is ordered by the courts. We may ourselves also use this information for statistical and marketing analysis, systems testing and communications with you.
We may also disclose your information to contracted companies who act as "data processors" on our behalf, or to ancillary service providers such as sports facilities and rental providers, hotel and other accommodation providers, and credit card providers.
We follow strict security procedures in the storage and disclosure of client information. Our security procedures and the law in Andorra expressly require that we request proof of identity before we disclose sensitive information to a third party. We will never sell any of your personal information to a third party.
From time to time we may contact you with information regarding promotions and ancillary products via email. However, you will have the choice to opt in or out of receiving such communications by indicating so at booking stage. You will also be given the opportunity on every e-communication that we send you to indicate that you no longer wish to receive our direct marketing material.
We use tracking software to monitor customer traffic patterns and site usage to help us develop the design and layout of the websites. This software does not enable us to capture any personal information.
We take great care to ensure the security of this site. The data you provide to us is protected using SSL (Secure Socket Layer) technology. SSL is the industry standard method of encrypting personal information and credit card details so that they can be securely transferred over the Internet.
You have the right to ask in writing for a copy of the information we hold about you (for which we may charge a fee of 10,00€) and you also have the right to insist on the correction of any inaccuracies in your personal information held by the Company.
Please our Conditions for full details on our company, SOSA.
There may be changes made to this Privacy Statement from time to time and any changes to the statement will be posted on this page.